Specializing in customer service and networks, they will provide the configuration service of the exclusive trademarks represented by us. A kind service is our best tool.
Call from Lima or Provinces. We will answer your call and you may make many consults about your equipment in a reliable way.
Duly trained professionals with the necessary expertise in the issue. Our experience allows us to give a reliable diagnosis about the equipment status, thus providing fast and efficient solutions.
Answer: Yes, it is necessary to have basic notions about the computer functions. In this way, the technician can perform our main mission, that is to say, to give the best solution. It is worth to highlight that, if you do not know about technologies, our technicians are highly qualified to face any challenge. The essential aspecv is the users support.
Answer: If you do not get any answer, we have other ways to contact: send us an e-mail to firstname.lastname@example.org, indicating your name, equipment model, contact number and we will contact you.
Answer: This channel only deals with technical consultations and configurations.
Answer: Just the complete series number of your equipment under configuration is needed.
Answer: In this case, you would have to use the guarantee service. To put the guarantee into force, we have available two premises in Lima and Miraflores. Their work hours are Monday to Saturday from 10 AM to 7PM.
You can use it in several instances. If you look forward to answer some doubt, if you need a simple configuration (To change the network name, the configuration, the IP direction), if you need to update your device firmware and you do not know how to do it, the technical area, in the area support is available
Yes, the payment voucher (original or copy is the document to be submitted. This document will allow us to generate the registry of your service in our database in order to ensure that the equipment was purchased from our dealers.
No, the service provided by us is cost free. No payment for service is required. To submit the voucher of payment is enough.
If we identify the bad functioning of the equipment, we can Help you by changing the merchandise, provided that the necessary stock is available to us. Conversely, we will not generate the internship process of the equipment as well as its further change.
No. The support area works from Monday to Saturday from 10 am to 7pm.